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The museum, exhibition spaces our shop and the Century Theatre are accessible. External flat level entrances to the main entrance are on Tennyson Street, and there is a ramp up to the Century Theatre doors on Herschell Street. Here's more information, but if you have any specific requirements please contact us.

Museum Visitor Guide

Our Museum Visitor Guides can be viewed or downloaded prior to your visit and are available in EnglishMāoriChineseFrenchJapanese and Spanish. We also have printed guides available at the main reception desk.


There are two accessible car parks available on Herschell Street.

Wheelchair Access 

There are two accessible entrances into the building, one through the main entrance on 1 Tennyson Street and another through the Century Theatre Foyer via the Herschell Street ramp.

For evening performances in the Century Theatre please use the Herschell Street ramp entrance.

A wheelchair is available at the main reception desk; please contact us before you arrive to ensure it is available during the time of your visit.

Gallery Stools

Lightweight, folding gallery stools are available for your use during your visit. Please feel free make use of this seating option.

Lift Access

There is lift access to the upper and lower galleries from the main reception foyer.

Accessible Toilets

There are three accessible toilets located on the ground floor. There is a gender neutral bathroom located near the front foyer in our main entrance and two bathrooms near the Century Theatre Foyer and library entrance (one in the women's toilets and one in the men's).

For visitors with hearing impairments

Many of our videos at MTG have subtitles, including the 'Survivors' Stories' film which plays continuously in our 1931 Hawke's Bay Earthquake Exhibition.

There is a hearing loop facility available in the Century Theatre.

MTG Hawke's Bay Social Story

This is designed for visitors who may have special needs related to light levels, noise levels, crowd levels etc.  This story can help you plan your visit and tell you what to expect at MTG.

It also has reference to visiting school student groups with special needs who may want to understand a little more fully what they will find at the MTG.

Access to the Century Theatre

Wheelchair access is through the main entrance on Tennyson Street and the Century Theatre Foyer via the Herschell Street ramp. For evening performances in the Theatre please use the Herschell Street ramp entrance. Please note the balcony level of the theatre has no lift access and steep stair access so may not be suitable for all our visitors.

If you are in a wheelchair please ring us in advance so suitable seating can be arranged, and please arrive early to Century Theatre events so you can be seated before the general public. For ticketed events contact us to book a seat suitable for wheelchairs.

If you have any special needs contact us before your visit to we can work with you to accommodate them. We welcome your visit! 

Disclaimers and Copyright
While every endeavour has been taken by the MTG Hawke's Bay to ensure that the information on this website is accurate and up to date, MTG Hawke's Bay shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. MTG Hawke's Bay cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

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