With COVID-19 Level 2 restrictions being in place from midday today (Wednesday, 12 August) we would like to reassure you that we’re open and will be following Ministry of Health guidelines.
Your health and wellbeing continues to be our top priority and we have many new protocols in place to protect you and ensure your visit to the museum is a safe, enjoyable experience.
This includes hand sanitising on arrival and recording of contact details.
Other precautions we are taking include:
- Controlled entry
- Perspex screens at our counters
- Extra cleaning of surfaces throughout the museum
- Some interactive activities including dress-ups temporarily removed
- Drop-in Zone temporarily closed during Level 2
Unfortunately our Mystery of History exhibition will be closed during Level 2, given the high level of interactive elements in that exhibition. All other exhibitions will be open to the public
We are open daily from 9.30am - 5pm and are looking forward to seeing you, however if you’re feeling unwell, please hold off your visit until your symptoms clear to ensure the safety of our community and staff.
Here's some useful information to make the most of your visit.
For more detailed information, view or download one of our Museum Visitor Guides - available in English, Māori, Chinese, French, Japanese and Spanish. These are also available from our front desk when you arrive.
Entry is free for the general public.
Groups, tours and schools are welcome, by prior arrangement. Please note a fee applies for commercial groups to visit.
The MTG is family friendly, and children under 15 years old should be accompanied by an adult. MTG Hawke’s Bay has a range of activities available for families, so please ask the Customer Service team when you visit about what activities are on offer for younger visitors. Pushchair access is available from the main museum entrance on the corner of Marine Parade and Tennyson Street and via the ramp by the Herschell Street entrance. Baby change facilities are located in the main foyer unisex bathrooms and also in the Century Theatre bathroom.
Enjoy our virtual museum search here by looking through our website and social media. Happy searching!
MTG hosts a range of Cruise ships visitors on pre-booked tours like the 1931 Hawke’s Bay Earthquake Exhibition tour. Ask your on-board tours booking office for tours that include MTG Hawke’s Bay on their itineraries. Cruise ship visitors who are not on a pre-booked tour will find us an easy walk across the road from the Soundshell and Napier i-SITE where the transfer shuttles drop you off in the city. Come on over and visit the fabulous, free exhibitions on display.
Photography is allowed throughout the musuem, except for the Taonga Māori Gallery where no photos or filming is permitted. If you wish to seek copyright approval to photograph work for publication or personal use please contact us.
Food and drink are not permitted in the galleries, but is allowed in the main foyer, the outdoor forecourt and the Century Theatre foyer.
Back packs, large bags and coats can be stored at the main reception while you visit the MTG. Please ask the Customer Service team on arrival for assistance.
Free Wi-Fi access is available inside the museum and library.
MTG Hawke’s Bay is a smoke free zone. Smoking is not permitted anywhere in the building, on the front forecourt and on the the Herschell Street deck.
Dogs are not admitted to MTG; however guide dogs and assistance dogs are welcome.
Security cameras are operating. The Napier City Council CCTV Policy covering the footage captured is available on the Napier City Council website here.
Please contact the Customer Service team if you have any further queries or questions.
Disclaimers and Copyright
While every endeavour has been taken by the MTG Hawke's Bay to ensure that the information on this website is accurate and up to date, MTG Hawke's Bay shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. MTG Hawke's Bay cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.
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